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insurance processing philippines

Insurance Processing in the Philippines

Why you should let a PH OFFSHORE TEAM handle your Insurance Process?

The Philippines provides a large number of professionals in all kinds of industries including the offshoring industry. In addition to, being one of the Asian countries that excel in the English language, the country is one of the top 10 countries for offshore outsourcing business.

Insurance Companies are one of the biggest partners of the offshoring industry here in the Philippines. Working alongside to increase productivity and reach utmost efficiency.  Aiming to provide exceptional customers satisfaction, by incorporating the aid of an offshore staff, insurance agencies are now free to focus on to their core aspects.

With Virtual Colony, you can rely on us to take care of all the tedious parts of your insurance processing. Virtual Colony offers a comprehensive support your company needs such as:

Appointment Setting 

Let’s face it, face to face meetings with prospective clients are time consuming and sometimes tips to cold leads. Virtual Colony recruits appointment setters that are dynamic and motivated. They undergo trainings to enable them to give you the best appointment setting services and ensure that those prospective clients turn into clients.

Underwriting Assistance led by Licensed Insurance Agents

Your offshore brokers are well trained in various insurance carriers and are adept at handling general insurance services. They are under the guidance of Property and casualty licensed agents in the state of California in the U.S.A and are knowledgeable about the American Insurance services.

Your offshore underwriters are capable of assessing risks and analyzing data to ensure that the right insurance policy and premiums are offered to the clients. Virtual Colony provides certificate holder underwriters to warrant that you are always provided with top notch services.

Claims Processing

We at Virtual Colony can also handle claims processing as part of your offshore insurance team. We will follow your company’s insurance policy with precision to ensure that claims are done in accordance to an applicant’s premium and deliver the utmost customer satisfaction.

Back Office Support

  • Customer Support

 Philippines have an abundance of talented and skilled individuals that are recognized all over the globe. They are widely known for their efficiency and dedication to their fields. Virtual Colony is situated in an area that is also recognized for producing top professionals in various industries. So why not take advantage of that, when there is an unlimited resource of those talents? Filipinos are generally happy people that customer support will be a breeze. We at Virtual Colony recognize the importance of connecting with the clients. You are assured that your insurance CSRs are amicable and trustworthy. Every client is treated with respect and with confidentiality.

  • Data Security

Insurance companies store a lot of important data. Data that are at risk of being corrupted or worse hacked. At Virtual Colony, we will also provide you with IT solutions that will ensure that you are protected against different level of attacks.

These are some of the benefits that can be gained from partnering with a Philippine offshore team that the Virtual Colony is willing to provide you.  And most of all, you can now focus on the core aspects of your insurance company without your attention being divided by other task that you can simply delegate to your offshore brokers. An offshore staff comprised of hardworking, smart, focused and skilled individuals is a team you can rely to help you continue your success.

So, let the The Colony be your cost-effective extended arm of business operation.